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    TERMS OF SERVICES

    SHIPPING

    Please allow 3 to 8 business days for delivery. Carriers are experiencing delays, which may impact the timely arrival of your order. We ship via Canada Post for both domestic and international orders. Canada and U.S. 3-5 business days for delivery. All other international countries 10-20 business days for delivery. During the holidays, please understand that postal delivery services are usually busier.

    Once your order is processed, you will receive an email confirmation with a tracking number. Actual delivery time may vary depending on international customs/shipping locations. Also, please note tracking is limited after the package arrives at a destination post. 

    Please note that all delivery schedules are approximate. When estimating package delivery time, please allow time for payment approval, address verification and order processing.
    RETURNS

    We will accept online returns via mail only. Restrictions apply to swimwear, underwear, select accessories. Pieces marked “SALE” are on clearance; therefore, (FINAL SALE) not eligible for return.

    LAADEEL wants you to be satisfied with your purchases from this Website. We will refund any items, provided that it has not been damaged, washed, soiled, altered, worn, no visible makeup or deodorant stain on things and that all labels and tags are attached. Please take your time trying everything on.

    If you do decide to make a return, please contact info@laadeel.com about returning your items. Once the request is received, you will receive an email with our return address to ship your item. The customer is solely responsible for their return shipment postage. Please keep in mind that the things you wish to return need to be sent to us seven days from the date you received your parcel. Please allow 7-10 days after items have is accepted to process your refund.

    REFUNDS 

    We will refund the value of your returned items using the same payment method initially used for purchase. Please note that LAADEEL will not be able to refund any additional charges that your bank might apply.

     

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